MS
MARCELL S
1 reviews | Active since Feb 2021
03 Mar 2023, 07:43
TRACKER - DEBITORDER MANDATE
I PHONED TRACKER JUST TO CHANGE MY BANKING DETAILS AND ALL OF A SUDDEN WHEN I OPENED MY FNB APP TO ACCEPT THE DEBIT ORDER MANDATE THE AMOUNT CHANGED FROM R139.00 TO R417.00 NO I DID NOT ACCEPT THE MANDATE I REJECT IT, SEND MAILS BUT NO REPLY. OUR SERVICE IN THIS COUNTRY IS TERRIBLE, NO BEYOND TERRIBLE.
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Replies (2)
Tracker Connect's replyOfficial
03 Mar 2023, 09:28Good Day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker ConnecT
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker ConnecT
Best regards,
Tracker Connect's reply03 Mar 2023, 09:28
Official
Good Day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker ConnecT
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker ConnecT
Best regards,
Tracker Connect's replyOfficial
03 Mar 2023, 09:48Good day
We confirm having investigated your concerns. Attempts to provide feedback via telephone were made but to no avail. Kindly note that feedback has been sent to your e-mailed address. Should you require further assistance, please do not hesitate to contact us back.
Tracker ConnecT
We confirm having investigated your concerns. Attempts to provide feedback via telephone were made but to no avail. Kindly note that feedback has been sent to your e-mailed address. Should you require further assistance, please do not hesitate to contact us back.
Tracker ConnecT
Best regards,
Tracker Connect's reply03 Mar 2023, 09:48
Official
Good day
We confirm having investigated your concerns. Attempts to provide feedback via telephone were made but to no avail. Kindly note that feedback has been sent to your e-mailed address. Should you require further assistance, please do not hesitate to contact us back.
Tracker ConnecT
We confirm having investigated your concerns. Attempts to provide feedback via telephone were made but to no avail. Kindly note that feedback has been sent to your e-mailed address. Should you require further assistance, please do not hesitate to contact us back.
Tracker ConnecT
Best regards,