SvdV
Schalk van der Vyver
1 reviews | Active since Jun 2016
05 Jul 2023, 18:45
Tracker Debit order
My vehicle was ****** in July 2022. The tracking unit went offline shortly after the vehicle was ******. Tracker cancelled the debit order after the vehicle was ****** and reinstated it without any communication. I have requested clarity on this matter and after numerous email they claimed that they have reinstated the debit order as the vehicle was recovered. But yes it was recovered, but I never received it back. My replacement vehicle was fitted with a Tracker unit again. Now I am paying for two unit for 12 months and they are not replying any of my emails anymore??
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Replies (2)
Tracker Connect's replyOfficial
06 Jul 2023, 08:06Good Day Schalk van der Vyver,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
Best regards,
Tracker Connect's reply06 Jul 2023, 08:06
Official
Good Day Schalk van der Vyver,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
07 Jul 2023, 16:13Good Day Schalk van der Vyver,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply07 Jul 2023, 16:13
Official
Good Day Schalk van der Vyver,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,