Tracker Damaged My Vehicle, Still Charging Me After Cancellation, Refusing Accountability

I am a single woman who has been seriously let down by Tracker. After cancelling my account (which they acknowledged), they continue to debit my bank account without permission—even though the device has been removed and the contract ended.

Worse still, when Tracker sent a technician to “inspect” my vehicle, he caused extensive electronic damage. My aircon, fans, and windscreen wipers stopped working immediately after. My mechanic has confirmed wires were tampered with and intentionally cut. He has now removed both the Tracker and Netstar devices, but the damage remains.

I have since spent thousands trying to diagnose and fix the issues with no success. I’ve been driving in 38-degree heat with no ventilation because of Tracker’s negligence. They have offered no support and are now ignoring my calls.

This is outrageous, dangerous, and possibly ********. I will escalate this further, including filing with the National Consumer Commission, the Motor Industry Ombudsman, and the National Financial Ombud. Legal action is on the table.

If anyone else has experienced something similar, I encourage you to speak up. Enough is enough.