1 reviews | Active since Sept 2023
Tracker ****
. I purchased a used vehicle from a dealership with a tracking device already installed, which I understand was fitted by the previous owner. After purchasing the vehicle, I was contacted by Tracker, who claimed that I had signed a transfer of ownership for the tracking device at the time of purchase. This is incorrect, and I explicitly informed them that I never signed such documentation nor consented to the transfer. Despite this, Tracker proceeded to run a debit order check against my bank account. I rejected the debit order; however, due to a failure on the part of Standard Bank, Tracker has continued to debit my account on a monthly basis without my authorization. This situation highlights a concerning practice where tracking companies and dealerships appear to operate in a manner that places consumers at a disadvantage. Tracking devices are already installed in vehicles before purchase, yet customers are later held financially responsible without proper disclosure, consent, or valid contractual agreements. Based on my experience, I believe these practices are misleading and unfair to consumers. In particular, my dealings with Tracker have been unsatisfactory, and the company has failed to resolve the matter despite being informed that no agreement was ever entered into.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
