1 reviews | Active since Aug 2015
tracker Customer care does not know thier own T&Cs
<p>5.1 We have the right to suspend the services<br />It is your legal responsibility to ensure that there is enough money in your bank<br />account to pay us.<br />We have the right to suspend the services if you do not pay your fees. We will start providing the services again as soon as reasonably possible after we receive<br />confirmation from our bank that you have paid the amount due to us by that date. It will<br />take up to seven business days to restore the services.<br /><br /></p> <p> </p> <p>Above is the T&cs for tracker and yet Im being told that it will take 21 working days... Tracker what is going on!!!!!!!!</p>
Hi Mr Phala,
Please be advised that we corroborated with you that as per the terms and conditions which you have in full, under the agreement, we will not provide services when you have not paid the fees ( including recovery of a ****** or hijacked vehicle).
We are not are not legally responsible for any loss or damages you suffer from the services being suspended and payment of arrears will not result in services being re-instated if suspended.
Kind regards,
Brian Khumalo
Tracker Customer Care
Hi Mr Phala,
Please be advised that we corroborated with you that as per the terms and conditions which you have in full, under the agreement, we will not provide services when you have not paid the fees ( including recovery of a ****** or hijacked vehicle).
We are not are not legally responsible for any loss or damages you suffer from the services being suspended and payment of arrears will not result in services being re-instated if suspended.
Kind regards,
Brian Khumalo
Tracker Customer Care