mN
msizi N

1 reviews | Active since Jul 2011

21 Dec 2016, 07:18

Tracker Contract cancellation after Vehicle Write off

<p>I'm so disappointed and feel bul**** by Tracker. In September 2016 I had a terrible accident which resulted in my Vehicle being written off. I cannot afford to buy another vehicle so I have no choice but to go on without a car. I have a contract with Tracker where I pay about R350.00 a month, Tracker have REFUSED to cancel my contract saying I still have about 18 months left on my contract. They have sent SMS/email saying that my car is not moving or unit not active and I have told them that the car is written off can someone help</p>

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Replies (2)
Tracker Connect
Tracker Connect's reply21 Dec 2016, 07:27
Official

Good day Msizi,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Innocentia Maluleke

Tracker Connect
Tracker Connect's reply29 Dec 2016, 09:40
Official

Good day Msizi,

Please accept our sincere apologies for the inconvenience this might have caused.

We confirm to have made contact with you and further feedback has been provided electronically.

Kind regards,

Tracker Connect

Innocentia Maluleke