1 reviews | Active since Apr 2017

02 Sept 2021, 05:45

Tracker connect/skytrax are *******.

THE WORST SERVICE EVER!

MULTIPLE AGENTS PROMISING TO GET BACK TO ME BUT TO NO AVAIL.

DEBITED R803 for an issue on their side and the flippen device is still faulty.

Tracker, I am truly disgusted with your service and will be exposing you until this matter is resolved

We're in such trying times already yet you guys continue *********** the small guy.

" Don't worry Mr.Cassim, here at tracker we have integrity in business, we will never charge you for something that's not your fault"

Technician comes, sorts out the issue, clearly explains to me that the issue was caused by a previous technicians shoddy work and I won't be billed.

And hey? Today I wake up to R800 bucks deducted for "repairs" you guys are horrible.

Waiting on your billing department to call me back for 2 weeks.

Waiting for your agent Lizzy Khubeka to get back to me for the last 2 weeks as well.

Great service. I expect a call back today.

0
Replies (1)
Tracker Connect
Tracker Connect's reply02 Sept 2021, 15:40
Official
Good day, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,