1 reviews | Active since Nov 2014
Tracker Connect's pathetic service delivery!
I had a tracker account and after my car accident in 2014, Tracker refused to cancel my account but continued billing me for years after numerous attempts to cancel. I approached the ombudsman of which contacted Tracker. Thereafter Tracker responded saying my account has been cancelled but to date lawyers are still contacting me for payment. Two different lawyer firms to date. This means Tracker has not honoured which was claimed on their response to the Ombudsman and have not removed me from ITC resulting in a bad credit record. Tracker never fails to amaze me with their devious ways! Rather take your business to CarTrack. Tracker really has terrible service delivery, save yourself the trouble.!
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tania Snyman
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tania Snyman
Tracker Connect
Good day Miss Paul,
We confirm to have been in contact with you.
Please respond to us for further assistance on this matter.
Regards
Chennan Venter
Tracker Connect
Good day Miss Paul,
We confirm to have been in contact with you.
Please respond to us for further assistance on this matter.
Regards
Chennan Venter
Tracker Connect
