SC
Sam C
1 reviews | Active since Nov 2021
18 Nov 2021, 13:50
TRACKER CONNECT - INABILITY TO CANCEL DEBIT ORDER
I have cancelled my Tracker contract three months ago. Before I ended the call my access to the Tracker App was discontinued although there were a few more days left until month end.
What happened thereafter is pure ****gery. Every month, diligently, I receive and invoice and my account is debited. Attempting to resolve the matter has resulted in many "security checks" before they even speak to me and broken promises.
Be aware of their incompetence in resolving even the most basic queries. I will certainly not trust them in the future with my security or the security of the assets under my control.
Giving them 1 star is overrating their business.
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Replies (1)Tracker Connect's replyOfficial
18 Nov 2021, 14:21Good day Sam C
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply18 Nov 2021, 14:21
Official
Good day Sam C
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
