BK
Bronwyn K
1 reviews | Active since Aug 2019
26 Apr 2025, 14:50
Tracker Connect - Fly By Night Company
Tracker SA was supposed to install a device in my motor vehicle at 14h00 today. It's now 14h47 and no one has communicated with me. If something happens to my vehicle it's on your hands. I am barely a customer yet and this is the service I get. Terrible first impression if you ask me. I will go back to my previous vehicle tracking company, Car Track because they would NEVER do something like this.
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
29 Apr 2025, 07:34Good day Bronwyn,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply29 Apr 2025, 07:34
Official
Good day Bronwyn,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
29 Apr 2025, 09:22 Good day Bronwyn, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply29 Apr 2025, 09:22
Official
Good day Bronwyn, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
BK
Bronwyn K's updateReviewer Update
29 Apr 2025, 18:26Well you guys have yet AGAIN failed to deliver, After asking this morning to still attend to the install and to be given another chance. Your staff member Nozi said that the initial installation was unsuccessful before you had the wrong number. This morning I gave Nozi THREE different numbers and guess what, your installer STILL hasn't called me or come and was supposed to come this afternoon at 17h30 today. Please lose my number. This is completely unprofessional. You clearly don't want new clients. I wonder if you would even attempt finding my car in the event that it is ****** If this conduct is anything to go by. I'm giving my business to your competitors.
BK
Bronwyn K's update29 Apr 2025, 18:26
Reviewer Update
Well you guys have yet AGAIN failed to deliver, After asking this morning to still attend to the install and to be given another chance. Your staff member Nozi said that the initial installation was unsuccessful before you had the wrong number. This morning I gave Nozi THREE different numbers and guess what, your installer STILL hasn't called me or come and was supposed to come this afternoon at 17h30 today. Please lose my number. This is completely unprofessional. You clearly don't want new clients. I wonder if you would even attempt finding my car in the event that it is ****** If this conduct is anything to go by. I'm giving my business to your competitors.
Tracker Connect's replyOfficial
05 May 2025, 07:07Good day Bronwyn,
Kindly confirm when will it be a convenient time for our Scheduling Team to contact you.
Tracker Connect
Kindly confirm when will it be a convenient time for our Scheduling Team to contact you.
Tracker Connect
Tracker Connect's reply05 May 2025, 07:07
Official
Good day Bronwyn,
Kindly confirm when will it be a convenient time for our Scheduling Team to contact you.
Tracker Connect
Kindly confirm when will it be a convenient time for our Scheduling Team to contact you.
Tracker Connect