ND
Natasha D
1 reviews | Active since Dec 2018
27 Aug 2024, 20:11
Tracker Connect - extremely bad service when contracts are not renewed and need to be cancelled
I requested information on when my Tracker can be cancelled in May (via email). I followed up again in June, July and August and still my account is being debited with the amount. At the end of August I cancelled my debit order…now I am being billed for my debit order not going off…
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
28 Aug 2024, 07:45Good day Natasha D,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply28 Aug 2024, 07:45
Official
Good day Natasha D,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
ND
Natasha D's updateReviewer Update
28 Aug 2024, 08:22Thank you
ND
Natasha D's update28 Aug 2024, 08:22
Reviewer Update
Thank you
ND
Natasha D's updateReviewer Update
28 Aug 2024, 09:21PS I am expecting my money to be refunded
ND
Natasha D's update28 Aug 2024, 09:21
Reviewer Update
PS I am expecting my money to be refunded
Tracker Connect's replyOfficial
30 Aug 2024, 10:59Good day Natasha,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply30 Aug 2024, 10:59
Official
Good day Natasha,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect