Tracker Connect

So i am with Tracker for the Pass 11 months. First to start they DONT answer a Phone takes 6min to answer a Call then they put you on hold for another 6 min. When they do get back to you they have just excuses. When I track my Car it shows the car is in Randfontein but the car is 2km away from my property (Krugersdorp) the Tracking App on the Phone or on the Home Computer does not update at all as the Car is at one Location for 10min and the App shows the Car is still on the Move at another Location. I wanted to Cancel my Contract with them spoke to one of them at Customer Service Tells me they will only Get back to me in 72 Hours. This is one of the worst Car Tracker Service that you can get to track your Car. Just one more this the way they speak to clients and the way they Help you is totally not Acceptable.