SA
Sherman A
1 reviews | Active since Jan 2017
25 Jun 2024, 11:19
Tracker Connect Care … stay away
Tracker constantly sends me main battery disconnected sms however Ford finds no fault and vehicle main battery perfect instead Product faulty submitted three reports to tracker .. no response from tracker. So tracker connect is comfortable providing faulty Tracker Care product take my money and place mine and that of my family at risk.
Helpful (0)
Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
25 Jun 2024, 14:20Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply25 Jun 2024, 14:20
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
SA
Sherman A's updateReviewer Update
26 Jun 2024, 08:44Will revert to you shortly … it’s the next day still did not revert but got sms reminding me of my R199 payment .. only wish the tracker connect service was as good and efficient as payment reminders
SA
Sherman A's update26 Jun 2024, 08:44
Reviewer Update
Will revert to you shortly … it’s the next day still did not revert but got sms reminding me of my R199 payment .. only wish the tracker connect service was as good and efficient as payment reminders
SA
Sherman A's updateReviewer Update
28 Jun 2024, 09:23Still waiting for tracker connect to resolve this issue
SA
Sherman A's update28 Jun 2024, 09:23
Reviewer Update
Still waiting for tracker connect to resolve this issue
SA
Sherman A's updateReviewer Update
28 Jun 2024, 11:17Still waiting
SA
Sherman A's update28 Jun 2024, 11:17
Reviewer Update
Still waiting
SA
Sherman A's updateReviewer Update
28 Jun 2024, 12:28This is the email response from Tracker. I confirmed 28 June at 10:00. in reply email. No confirmation from Tracker. After so many emails to tracker they confirmed a totally other date 3 July. I am only available in Cspe Town today 28 and tomorrow 29 as explained to the lady responding to my Hello Peter thereafter I back in Langebaan. So please arrange for today or tomorrow in BRACKENFELL.
Good day Mr. SM Amos, Kindly note I attempted to call you on this number *** but you were unreachable. An investigation was conducted to the unit in vehicle registration MRA1WP it was found to be reporting inadequately therefore a Service Request will need to be generated, please provide the below information for Tracker to arrange a technician to attend to the unit. The other unit on other vehicles are updating optimally.
Good day Mr. SM Amos, Kindly note I attempted to call you on this number *** but you were unreachable. An investigation was conducted to the unit in vehicle registration MRA1WP it was found to be reporting inadequately therefore a Service Request will need to be generated, please provide the below information for Tracker to arrange a technician to attend to the unit. The other unit on other vehicles are updating optimally.
- Contact person and number:
- Address where the vehicle will be available during the week:
- Preferred/ Convenient Date & Time (working hours): 28th or 29th June 2024
- (Morning or afternoon) :
- Is the area Safe and Secure, out of the public eye and not in view of any cameras(Y/N):
- Due to security reasons no one is allowed to view the installation, Installer must be able to open all doors at the same time, area need to be well lit & spacious and covered in case of rain.
SA
Sherman A's update28 Jun 2024, 12:28
Reviewer Update
This is the email response from Tracker. I confirmed 28 June at 10:00. in reply email. No confirmation from Tracker. After so many emails to tracker they confirmed a totally other date 3 July. I am only available in Cspe Town today 28 and tomorrow 29 as explained to the lady responding to my Hello Peter thereafter I back in Langebaan. So please arrange for today or tomorrow in BRACKENFELL.
Good day Mr. SM Amos, Kindly note I attempted to call you on this number *** but you were unreachable. An investigation was conducted to the unit in vehicle registration MRA1WP it was found to be reporting inadequately therefore a Service Request will need to be generated, please provide the below information for Tracker to arrange a technician to attend to the unit. The other unit on other vehicles are updating optimally.
Good day Mr. SM Amos, Kindly note I attempted to call you on this number *** but you were unreachable. An investigation was conducted to the unit in vehicle registration MRA1WP it was found to be reporting inadequately therefore a Service Request will need to be generated, please provide the below information for Tracker to arrange a technician to attend to the unit. The other unit on other vehicles are updating optimally.
- Contact person and number:
- Address where the vehicle will be available during the week:
- Preferred/ Convenient Date & Time (working hours): 28th or 29th June 2024
- (Morning or afternoon) :
- Is the area Safe and Secure, out of the public eye and not in view of any cameras(Y/N):
- Due to security reasons no one is allowed to view the installation, Installer must be able to open all doors at the same time, area need to be well lit & spacious and covered in case of rain.