DP
Devan P

1 reviews | Active since Feb 2015

25 Nov 2024, 18:37

Tracker Connect are *******

The actions of staff at any company is a reflection of the CEO and senior management of any company. This applies to when you receive superb service and when being ******. The latter is most likely to occur when management need to boost revenue to support their motivation for a bonus to the shareholder

I was required to take a multi year contract with Tracker Connect who offered a discount to my vehicle insurer. In the past few months a detected an over charge. When I enquired, I was told the additional charges is a result of me moving my insurance to a new insurance service. This was not the case and Tracker was informed so on several occasions and requested to remedy this. Most recently my communication has been with one "Veaan" who chooses to ignore my more recent emails.

*******!!!!!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply26 Nov 2024, 07:40
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect
Tracker Connect's reply27 Nov 2024, 14:34
Official
Good day Devan,

We confirm having contacted you and explained the resolution process of your query.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect