Tracker Connect

Shocking service received from Tracker. Received confirmation from Tracker that the tracking unit is not transmitting a signal. Appointment they made was changed to a more convenient day, the technician did not bother pitching and after numerous attempts to make a new appointment they are unwilling to assist with making a new appointment. Have sent 3 emails to the customer care department to which they don't even bother reading they automatically delete them. Terrible company to deal and some of the customer care staff has a shocking attitude! They claim someone will call me in 24 hours regarding the appointment yet I have received no phones call. Very disappointing and will definitely not be renewing my contract once expired.