SC
Sabeena C

1 reviews | Active since Mar 2022

14 Nov 2024, 07:47

Tracker connect

I been coming here and stating that tracker are still debiting my account 2 and half years after I don't have that asset and after I have cancelled the debit order with the bank and sent them a formal cancellation, many months ago. Where is the disconnect ? Sadly tracker connect does not have the ability to connect the dots and cancel my debit order. This is such a messed up company to have as a service provider and the service is very distasteful. Get your act together tracker and make some Informed choices don't come into this site and put out fires, start by putting out the small flames within. My review has been online for 5 months and the debit is going off year after year with increases. I HAVE CANCELLED EVERYTHING, AND DONT HAVE THE ASSET

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Replies (2)
Tracker Connect
Tracker Connect's reply14 Nov 2024, 08:32
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply14 Nov 2024, 09:29
Official
Good day Sabeena,

We confirm having contacted you via telephone and email and discussed your concern. We further confirm that the query on your account has been resolved.   

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect