PP
Princess Posh'Lee

1 reviews | Active since Apr 2020

23 Apr 2020, 14:31

Tracker connect

Car track sa is a ****... They debited me twice for a subscription that I asked Kgomotso (Call Ref CL**********) to cancel, I then spoke to Lethukuhle and also asked her why they debited me twice last month she couldn't explain to me, i asked to speak to the supervisor after being told that supervisors are not available I insisted to hold for a good 20 minutes the finally i spoke to the Merlani, told her to cancel the other subscription and she promised me to do so and that the will investigate and call back to me, even today I'm still waiting!!!! Today they debited me twice again... I regret doing busibess with them as they are a bunch of useless unhelpful staff... Now I called the customer service and guess what they not operating... What a WOW

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Replies (2)
Tracker Connect
Tracker Connect's reply23 Apr 2020, 14:58
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply11 May 2020, 15:27
Official
Good day Princess P, 

We have tried to make contact with you, the contact number is on voicemail. We have left a voice message.

We further confirm that the query on your account has been amicably resolved on  28th April 2020.   
We would like to take this opportunity to thank you for doing business with our Company. 
If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Regards, 

Best regards,