Cancelled my unit after figuring out that I was being charged for services I did not want. Had to enable the services due to lack of time to get new service installed. Decided to enable till Jan or Feb 2019. Unit gets enabled and works fine. I go on holiday and notice the unit is reporting that the car is parked in Marlboro. I call tracker, they tell me that my unit is not working and they need to dispatch a technician for R595 because they do not know what is going on. Suddenly, after some Q&A over the phone, they tell me my units SIM card has been soft locked, so I said why should I pay when you ****ed up....suddenly the story changes to my unit has been hard locked but I can sort it out by signing a new contract for 36 or 24 months...cannot remember the exact length. Bunch of ***** con artists. They sabotaged my service to try to convince me to buy a new unit due to them turning it off remotely after my testing it a few days after turning it back on. I was a customer for over 3 years. Never missed a payment. Go to Cartrack, just like I will. Stay away from Tracker. If anything goes wrong then you are left to fend for yourself with one of their poorly trained call centre staff.
Best regards,
Best regards,
Best regards,
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.