nM
nandi M
1 reviews | Active since Dec 2016
02 Feb 2017, 07:25
Tracker con
<p>Yesterday tracker called me and asked if I am with my vehicle as they have not detected ant movement of my vehicle. The agent was evasive and rude and I basically had to drag the reason for the call out of her. I discovered in the end after a long drawn out irritating conversation in front of colleagues as I sit in open plan that what they want to do is service my tracker for R500. I'd rather cancel.</p>
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
02 Feb 2017, 07:32Good day Nandi Mhlongo.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Best regards,
Tracker Connect's reply02 Feb 2017, 07:32
Official
Good day Nandi Mhlongo.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Best regards,
Tracker Connect's replyOfficial
02 Feb 2017, 08:21Good day Nandi Mhlongo,
We confirm to have contacted you and you requested a call back.
Tracker will attempt to call you back between 10:00 and 11:00 today.
Kind regards,
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's reply02 Feb 2017, 08:21
Official
Good day Nandi Mhlongo,
We confirm to have contacted you and you requested a call back.
Tracker will attempt to call you back between 10:00 and 11:00 today.
Kind regards,
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's replyOfficial
02 Feb 2017, 10:31Hi Nandi,
Please note Tracker attempted to call you to assist.
We await your directive regarding the most opportune time for us to call you.
Kind regards,
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's reply02 Feb 2017, 10:31
Official
Hi Nandi,
Please note Tracker attempted to call you to assist.
We await your directive regarding the most opportune time for us to call you.
Kind regards,
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's replyOfficial
03 Feb 2017, 08:45Hi Nandi,
We confirm to have contacted you and provided feedback regarding your query.
An email has been sent regarding your cancellation request.
Kind regards,
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's reply03 Feb 2017, 08:45
Official
Hi Nandi,
We confirm to have contacted you and provided feedback regarding your query.
An email has been sent regarding your cancellation request.
Kind regards,
Brian Khumalo
Tracker Customer Care
Best regards,