1 reviews | Active since Sept 2015
<p>I had called tracker to arrange installation of a tracking device in a second vehicle, because I was happy with the service and especially the discreet and safe installation in my vehicle in 2013. Today, 19 May 2016, after booking an installation, (note that the lady who made the booking over the phone followed all protocol asking for a private closed area for installation as expected) the Polokwane branch then sent a guy named ****h, who decided that the closed garage was not appropriate to do the installation, and instead of asking for another closed area such as the back yard,he reversed the car into open view- and did the installation in public view. With construction workers overhead from a house being built next door ( workers literally walking on the roof) and in the open yard of a corner house with palisade fencing. Free tracker installation lessons for everyone who passed. With no regard to safety this time, tracker sent Mickey mouse here to do a free demo in installing the unit. Which is great because they can now hire any of the construction workers or passers by to install units for them. In fact the neighbourhood is aware of the device location only the owner of the vehicle is not. Really tracker? Don't your technicians know your safety policy at all? Agh shame. I take back all the recommendations I've ever given to tracker. Not to be trusted again. :(</p>
Hi Suraiya,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Best regards,
Hi Suraiya,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Best regards,
arnesh was the name.
arnesh was the name.
We would like to apologize profusely for the poor service you have experienced when dealing with certain staff members within the company and would like to assure you that this is not our standard way of doing business.
We confirm to have contacted and assisted in resolving the query.
Thanking you for your patience.
Innocentia Maluleke
Tracker Connect
Best regards,
We would like to apologize profusely for the poor service you have experienced when dealing with certain staff members within the company and would like to assure you that this is not our standard way of doing business.
We confirm to have contacted and assisted in resolving the query.
Thanking you for your patience.
Innocentia Maluleke
Tracker Connect
Best regards,
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