AS
Asheen S
1 reviews | Active since Apr 2018
29 Apr 2021, 09:29
Tracker collision Detection
Poor customer service as part of my insurance i was advised that Tracker collision detection needed to be installed and a date was scheduled for installation i was also prompted by the tracker agent to upgrade my package to include not only collision detection but track and recover for if my car was ****** this was in 2019 fast forward to now and i was knocked from behind in an accident on the N3. First via email i was advised that the magnitude of the collision was not large enough to detect by the unit installed thereafter i was advised my contract does not cover this collision detection yet sms proof from the insurance which states that tracker would contact me to schedule installation. Im very disappointed in the service received my account number is CLI***
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
29 Apr 2021, 09:58Good day Asheen S,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply29 Apr 2021, 09:58
Official
Good day Asheen S,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
AS
Asheen S's updateReviewer Update
04 May 2021, 08:17Good Day,
Im still awaiting a reply.
How long will it take to get feedback ! My insurance assessor is also still waiting a reply . I urgently require a resolution to this aswell as all relevant telephonic conversations being reviewed. I can't get my insurance to finalize my claim due to Tracker . If this is the service clients recieve then perhaps they need to look at other alternatives
Regards,
Im still awaiting a reply.
How long will it take to get feedback ! My insurance assessor is also still waiting a reply . I urgently require a resolution to this aswell as all relevant telephonic conversations being reviewed. I can't get my insurance to finalize my claim due to Tracker . If this is the service clients recieve then perhaps they need to look at other alternatives
Regards,
AS
Asheen S's update04 May 2021, 08:17
Reviewer Update
Good Day,
Im still awaiting a reply.
How long will it take to get feedback ! My insurance assessor is also still waiting a reply . I urgently require a resolution to this aswell as all relevant telephonic conversations being reviewed. I can't get my insurance to finalize my claim due to Tracker . If this is the service clients recieve then perhaps they need to look at other alternatives
Regards,
Im still awaiting a reply.
How long will it take to get feedback ! My insurance assessor is also still waiting a reply . I urgently require a resolution to this aswell as all relevant telephonic conversations being reviewed. I can't get my insurance to finalize my claim due to Tracker . If this is the service clients recieve then perhaps they need to look at other alternatives
Regards,
AS
Asheen S's updateReviewer Update
04 May 2021, 09:49Good Day,
Thank you Tracker for finally resolving and providing me with the feedback requested. It is highly appreciated.
Kind Regards
Thank you Tracker for finally resolving and providing me with the feedback requested. It is highly appreciated.
Kind Regards
AS
Asheen S's update04 May 2021, 09:49
Reviewer Update
Good Day,
Thank you Tracker for finally resolving and providing me with the feedback requested. It is highly appreciated.
Kind Regards
Thank you Tracker for finally resolving and providing me with the feedback requested. It is highly appreciated.
Kind Regards
Tracker Connect's replyOfficial
06 May 2021, 08:33Good Day Asheen,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply06 May 2021, 08:33
Official
Good Day Asheen,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,