LM
Lebo M

1 reviews | Active since Jul 2020

22 Oct 2024, 11:00

Tracker charging me on a faulty unit

Charging me for a tracking unit that i reported to not being working for over a year. And now they handed me over to debt collectors even though i have reported this unit and they also have seen verified that the unit has been faulty for a long time. They even wanted to s**** that cost provided i continue with them and allow them to fix the unit. But because it had been so long i disagreed and thefore they opted to charge me

0
Replies (2)
Tracker Connect
Tracker Connect's reply22 Oct 2024, 12:18
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply15 Nov 2024, 15:36
Official
Good day ,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect