1 reviews | Active since Dec 2015
In or around March this year I had a unsolicited call from a Tracker representative. The individual offered me a Tracker Care Guard product. I asked the individual to send me an email on the product offering - she failed to do so. Then i had a debit run through my account and I stopped same immediately. I then had a call from their accounts department and i explained that I had not agreed to the product due to lack of information and I had not signed any contract in this regard. I never then heard from them again. But the next month another debit went through my account and I stopped it again. Subsequently complained to various individuals via email. Last I got an email confirming cancelation of the policy which I never agreed to. This week I get another sms asking me to authorize a debit for balance due. I queried with finance department and copied the lady that sent me the email confirming cancelation. The very same lady that said she canceled now says i must pay balance due for something i never signed up for. Dont think they understand simple English - no means NO. Wish the banks would cancel they debit order facility - as they think they can just go ahead and debit peoples account without their approval.
Best regards,
Best regards,
Best regards,
Best regards,
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