Tracker cant find their own office, let alone a customers vehicle

What a utter useless company, I currently have 7 vehicles fitted with a "Tracking unit" as well as dash cams from Tracker, but cant login to their mobile app or online profile.

When I could still login to their online platform I was unable to download and print tracking reports for any of my vehicles, thus rendering this so called service useless. I have made numerous calls and send various e-mails to their Bloemfontein Branch, but no one their has helped me or revered back to me so that this matter can be resolved.

Today after more than a week of fighting one of their technicians finally came to my property to remove the incorrect tracking unit that was installed two weeks again by the Bfn Branch and installed a new tracking unit, but yet again I am unable to log in to see if it is indeed working or not??? They also today only rectified an incorrect installation in my truck that was installed incorrectly in January 2020, these people are utterly useless and I wont recommend anybody in SA using them. Businesses are forced to install tracking units in their vehicles, but what is the use when I as the owner of the business cant even log in and see where my vehicles are???

I have also not received any invoices for the monthly debit order of R3,140.41 for the last three years now and had to ask and beg them again last week just to finally receive the 2024 invoices.

Tracker is truly a waste of time and money, I am going to cancel all subscriptions with them as they are not worth the trouble.