1 reviews | Active since Aug 2016

20 Jun 2022, 17:47

Tracker cancels product without my consent

I am extremely disappointed in Tracker, my tracker has been cancelled without my consent and without notifying me. In addition when I called the call centre, the unable to assist me. Now my insurance is at risk as it was in condition that I have a tracker. I need this rectified immediately.

0
Replies (2)
Tracker Connect
Tracker Connect's reply21 Jun 2022, 07:37
Official
Good day Wayne S,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply21 Jun 2022, 13:23
Official
 Good day Mr Wayne .

This is to confirm that we have contacted you and assisted accordingly. 

 We confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect 

Best regards,