JM
Jurie M

1 reviews | Active since Mar 2009

09 Sept 2022, 16:11

Tracker cancellation is impossible.

I sold my vehicle in April 2022 and cancelled the Tracker subscription. This is after the contract expired. I have an e-mail to proof that I cancelled the account. Tracker refuses to stop billing me. I already own them R750, accrued after cancellation. Calls and e-mails do not help, they want a debt collection agency to collect the money from me. I did receive a call from an agent that could not take NO for an answer when I did not want to continue doing business with them. I would not recommend doing business with Tracker, at all.

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Replies (1)
Tracker Connect
Tracker Connect's reply09 Sept 2022, 16:55
Official
Good day Jurie Maree,

Tracker tried to get hold of you to no avail, we even sent you a mail regarding your concern.

Kindly note that the outstanding amount is as a result of the missed payments and reversals from your end.

Kindly confirm the convenient time for a call in order to explain accordingly.

Tracker Connect

Best regards,