MM
Mpho M

1 reviews | Active since Oct 2019

22 Jan 2025, 14:23

Tracker Cancellation

I have been trying to cancel my tracker since last year and now I just got an sms saying Tracker confirms receipt of payment and reinstatement of your account. Monthly debit orders have been activated. I will like to cancel with immediate effect.

0
Replies (6)
Tracker Connect
Tracker Connect's reply22 Jan 2025, 15:00
Official
 Good day Mpho Monyele, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect 
MM
Mpho M's update22 Jan 2025, 15:16
Reviewer Update
The matter was not resolved, I got an sms today regarding monthly debit order being activated. And the last time we spoke last I said I will like to cancel it
Tracker Connect
Tracker Connect's reply22 Jan 2025, 15:39
Official
Good day Mpho Monyele,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect 
Tracker Connect
Tracker Connect's reply22 Jan 2025, 16:57
Official
Good day Mpho Monyele, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect 
MM
Mpho M's update22 Jan 2025, 17:00
Reviewer Update
Thank you so much
Tracker Connect
Tracker Connect's reply23 Jan 2025, 08:34
Official
Good day Mpho Monyele, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect