TRACKER CAN'T TRACK

<p>I bought a BMW X5 in September 2015. My battery started showing 'high battery drain' in April. So I took it in to BMW to have the problem attended to. They found no faults on the vehicle. Battery Centre tested the battery and found it to be 100%. I was told that there may be a tracking device on the vehicle that could be draining the battery. </p> <p>So I called up tracker and asked them to check if there was a tracker uinit on the vehicle. The call centre agent verified that there is a unit currently installed on the vehicle but it is was deactivated.</p> <p>So i asked her to send someone out to remove the unit. She said it would cost R395 which I paid into Trackers account on the 22 April 2016. I called back on 26 April to query about the removal since I received no further feedback. I was then told that there's no Tracker unit on the vehicle. So I spoke to a Shaun Steyn who happenes to be the Customer Services Supervisor & he assured me that they would refund the R395. </p> <p>It is no 18th May 2016. I'm still waiting on my refund.</p> <p>Absolutely disgusted at the way Tracker is giving me the runaround.</p> <p>I will NEVER EVER install a Tracker unit in my car simply due to their incompetence. </p>