JP
Jaco P
1 reviews | Active since Dec 2015
09 Dec 2015, 15:56
Tracker Call center is useless
Hi there<br> <br> The tracker call center is useless, it takes more than a week just to book a removal of a tracker, with one department transferring a call to the next one with no one taking responsibility.<br> <br> Given how their call center operate they will only find your vehicle when it is in in Europe.<br> <br> Here is my reference number: ***2<br> <br> Regards,<br> Jaco
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Tracker Connect's replyOfficial
10 Dec 2015, 08:28Hello Jaco.Potgieter,
Your complaint dated the 9th of December 2015 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Your complaint dated the 9th of December 2015 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Best regards,
Tracker Connect's reply10 Dec 2015, 08:28
Official
Hello Jaco.Potgieter,
Your complaint dated the 9th of December 2015 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Your complaint dated the 9th of December 2015 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Best regards,