Tracker - Bully and Threat and Intimidate

Tracker, I am writing here because you keep on emailing me without any reply email address for me to respond. I have numerous times on the phone told you what happened. You just choose not to listen and now threaten and keep on harassing me for R736.13 that I do not owe you. I logged onto your customer portal in 2019 and left you a message there that I cannot continue with the service because I am unemployed and no source of income available. The reason why I logged onto the portal was just that, I wanted to cancel the service and hoped there would be a function on the portal to do so, and because I could not see such function I left you a message. I know for a fact the message went through. After a month or two you kept on debiting my account at the bank and after a few times, it started to be reversed because there were no more funds and I have no income. You kept on doing this numerous times resulting in unnecessary costs against me even after I told you on the phone to stop. I received a few calls from you and I explained the situation again and again without listening or caring. I have on record on a phonecall told you I am unemployed and cannot afford the service and had to cancel in 2019 already but you suddenly cannot go onto your system to see on the meta-data when I logged into the online portal and what I have actually done there including the message that I cannot continue the service. I also informed your agents calling me the whole time that I am stating on record that I view this situation as concluded and that I do not give anyone involved with Tracker permission to debit my bank account again because there is no money in and will not be until I am employed.

You now email me again with threats and try to intimidate me. You say you have the right to debit my account and even stating whenever it suits you, you will debit. Wow, I don't think so! Well, I am telling you now again that you have not my permission and that I will not stand for this ************. You are ruining a good relationship. I did my part by advising you a long time ago about my situation and that I cannot continue, you slipped up to action the notice and now try to blame it on me.

I owe you nothing and I warn you that if you try to debit my account I will take the matter to the authorities. Stop intimidating me and stop threatening me.

Be absolutely sure that I will not make use of any of your services in the future as this is what you get for years and years of loyally being a good customer.

You are shamefully being a bully now. I am under debt review to try and help my situation and you will be reported to the relevant authorities should you continue with your idle threats and ************.