TH
Torsten H
1 reviews | Active since Oct 2010
01 Oct 2015, 15:51
Tracker Broken Promise!
On 26/08/2015 I received written confirmation that my earlier request to cancel the Tracker service on a vehicle I had sold would be actioned and I would be contacted within 7 days....Below is a quote from the e-mail I received from them:<br> \Good day Mr Hein<br> As per our telephonic conversation please see below request that was logged for your vehicle NKL108GP to be cancelled you will get a call back from the retentions department to conclude this cancellation within 7 working days and please note we have one month notice for all cancellation."<br> <br> To date"
Helpful (0)
Replies (1)0
Replies (1)
Tracker Connect's replyOfficial
02 Oct 2015, 07:41Hello Torsten Hein,
Your complaint dated the 01st of October 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Your complaint dated the 01st of October 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Best regards,
Tracker Connect's reply02 Oct 2015, 07:41
Official
Hello Torsten Hein,
Your complaint dated the 01st of October 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Your complaint dated the 01st of October 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Best regards,