Tracker - Billing for a tracker thats been off more than 2 years!
Bought a car in 2017 with tracker installed, 3 year paid contract. The car was written off in 2018 and a cancellation request was submitted via telephone. Never heard from tracker again, not to find out why the tracker is off etc so assumed the cancellation was done. Now, October 2020 I get debited (3 years later) and cant get the cancellation done (which was supposed to have been done 2 years ago) as the address they have is apparently not the same as the one I have given (note that I have lived at the same address for 7 years)
Would be great to get some answers...
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Replies (2)
Tracker Connect's replyOfficial
05 Nov 2020, 09:39Good Day Louis,,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply05 Nov 2020, 09:39
Official
Good Day Louis,,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
10 Nov 2020, 10:37Good Day Louis,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply10 Nov 2020, 10:37
Official
Good Day Louis,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect