Tracker - Bad Treatment

My initial Tracker contract expired without Tracker informing me of the fact. They however happily carried on taking my money via the debit order. On my query for a reduction in cost, they expect me to sign a new 3-year contract and then I can have a R53/month reduced fee! No credit for the 2 years they have taken the higher fee. No apology either.<br> <br> This does not fit in very well with customer protection act that requires companies to provide adequate information at all times to their customers!<br> J Gagiano