SW
Stephan W
1 reviews | Active since Oct 2023
03 Oct 2023, 13:53
TRACKER - BAD SERVICE
I would like to share my bad experience with TRACKER. I bought a new car. The insurance requested that I install a Tracker device. They did it but I did not receive my key-tag. It is now 4 days and still waiting for the key-tag. No feedback after numerous phone calls and e-mails. They recovered their cost from my bank account. They just ignore me.
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Replies (3)
Tracker Connect's replyOfficial
03 Oct 2023, 15:48Good day Stephan,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply03 Oct 2023, 15:48
Official
Good day Stephan,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
06 Oct 2023, 09:34Good Day Stephan,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply06 Oct 2023, 09:34
Official
Good Day Stephan,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
SW
Stephan W's updateReviewer Update
09 Oct 2023, 11:36Tracker is making only empty promises. Job is still outstanding
SW
Stephan W's update09 Oct 2023, 11:36
Reviewer Update
Tracker is making only empty promises. Job is still outstanding