KM
Kieron M

1 reviews | Active since Apr 2014

23 Aug 2016, 08:34

Tracker are Pathetic

<p>I asked tracker to change my tracker from my old car to the new one. I fiiled out the forms with the relevant information and stated the Dealer where the vehicle is and the contact and the province. 3 times they phoned me from different Provinces to fit the tracker none were in the Province i stated. They also double my contarct after telling them they made a mistake thgey still phoned me to fit 2 trackers in the same vehicle. How the hell are they supposed to find my car if they can not get a simple fitment address right ?? so Pathetic </p>

0
Replies (3)
Tracker Connect
Tracker Connect's reply23 Aug 2016, 08:41
Official

Hi Kieron,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Ghitte Brandt
Tracker Connect

Tracker Connect
Tracker Connect's reply23 Aug 2016, 09:35
Official

Good day Kieron,

We confirm having having made contact with you and your installation has been booked for today. Once again we'd like to apologise profusely for the inconvenience caused.

Maroba Kekana

Tracker Connect

KM
Kieron M's update23 Aug 2016, 09:40
Reviewer Update

Dear Maroba

Thank you for sorting the problem out and restoring my faith in Tracker