JvdB
James van den Berg

1 reviews | Active since Jun 2011

02 Feb 2016, 16:18

Tracker are *********

I recently bought a new jeep and was told I get a free tracker unit installer. The person contacted me and let me to believe it was a 1 year contract at R250 per month to which I agreed.<br> After receiving the car I found out the unit was not workingnever installed. And also that it was a 3 year contract which I then declined, however they offered to cut the monthly rate to 199, Which I agreed to only if the unit was proven to be working as I did not have time for them to come and install a new one. Additionally after consulting a lawyer I was told under Section 14 of the Consumer Protection Act 68 of 2008 limits fixed term contracts to 24 months without exception, thus they are have ******* business practices. After all this I told them I want nothing to do with them, however this month they debited my account for R400???<br> <br> Tracker are bigger ********* that the car *****s they apparently try to catch.<br> <br> NEVER use them!<br>

0
Replies (1)
Tracker Connect
Tracker Connect's reply02 Feb 2016, 16:38
Official
Hello jamesvdb,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Ghitte Brandt
Tracker Connect