DN
Dean N
1 reviews | Active since Jan 2012
12 Apr 2022, 12:54
Tracker App not working
Hi. I have been trying to get the Tracker App to work on my phone. I have reloaded it 4 times, changes passwords, even tried it on another phone. But the app crashes (hangs) after the login screen. The first time I contacted Tracker support they just told me to reset my password and I did that and the same thing happened. They said they would follow up with me and they never did. I opened another support ticket and this time no one responded. Whats the point on having a Tracker App if you can not even get in to it? Not great support service at all
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
12 Apr 2022, 13:15 Good Day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply12 Apr 2022, 13:15
Official
Good Day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's replyOfficial
13 Apr 2022, 14:26Good day Dean N,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect,
Best regards,
Tracker Connect's reply13 Apr 2022, 14:26
Official
Good day Dean N,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect,
Best regards,
DN
Dean N's updateReviewer Update
13 Apr 2022, 14:40Hi
I would like to thank your consultant that contacted me and helped me resolve my problem with login in to the App on the web and phone. It was much appreciated.
Regards
Dean
I would like to thank your consultant that contacted me and helped me resolve my problem with login in to the App on the web and phone. It was much appreciated.
Regards
Dean
DN
Dean N's update13 Apr 2022, 14:40
Reviewer Update
Hi
I would like to thank your consultant that contacted me and helped me resolve my problem with login in to the App on the web and phone. It was much appreciated.
Regards
Dean
I would like to thank your consultant that contacted me and helped me resolve my problem with login in to the App on the web and phone. It was much appreciated.
Regards
Dean