Tracker and Old Mutual Iwyze insurance

Good afternoon My name is Bukiwe Nyangane, I previously held car insurance with Old Mutual iWYZE. A few months after taking out the policy, I was contacted by Tracker, who informed me that they would be installing a tracking device in my vehicle.

I asked them who would be responsible for the payment, as I did not have money to cover such costs. Tracker assured me that the installation was part of my insurance package and included in my monthly premium. I further asked what would happen if I cancelled my insurance, and they confirmed that the tracker service would also be cancelled.

To my surprise, I have now received an email from Blake and Associates stating that I owe Tracker money. I immediately contacted them and made it clear that I am not going to pay, as I do not owe Tracker anything.

I therefore request that Tracker retrieve the recording of the initial agreement so that all parties can be satisfied and the matter can be resolved fairly.