Tracker Agility????Unexplained ripoff

What is Tracker Agility?<br> Agility has been going off my account for over a year now. I have cancelled debit orders several times but debit still goes through through. I don't remember joining, can I please have recordings of me agreeing to join the policy, if no records or prove, would you please refund my money including bank charges for debit orders for all premiums todate.<br>