JM
Jacob M

1 reviews | Active since Sept 2012

09 Jul 2024, 14:13

Tracker again, staff play hide and seek games for over 8 months

Last week I gave feedback on how Tracker is going down the drain, at least administratively. Immediately, I received apologies and promises that they will correct their mistake. Since their promise, I have received sms's and emails demanding their payment despite confirmation on email and a letter that I don't owe them. I'm tired with apologies, all I need is someone who care to do their work. In the meantime, I am afraid to even check the damage to my name with credit bureau. Its Tracker for you.

I would like to publish their emails and sms's as they come through, 8 months later ......

0
Replies (2)
Tracker Connect
Tracker Connect's reply10 Jul 2024, 07:47
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply10 Jul 2024, 08:05
Official
Hi Jacob,

This is to confirm that your matter was addressed and concluded yesterday.

We apologize for any inconvenience caused.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect