JO
John O

1 reviews | Active since Nov 2024

21 Nov 2024, 11:19

Tracker Admin useless

I closed my Tracker account in July of 2024. I have numerous emails confirming that fact with Tracker customer care. Despite that fact, Tracker keeps trying to debit my account for fees on an account that has been CANCELLED. I have followed up numerous times with customer care to get this issue resolved but despite all the promises and assurances, the issue remains unresolved. Stay away from this company - they do anything to get you signed up but won't allow you to cancel.

0
Replies (3)
Tracker Connect
Tracker Connect's reply21 Nov 2024, 11:30
Official
Good day John,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply21 Nov 2024, 14:21
Official
Good day John,

This is to confirm that Tracker has attempted to contact you regarding your concern recieved. 

We will continue to try and reach out. 

Thank you 
Tracker connect 
Tracker Connect
Tracker Connect's reply22 Nov 2024, 14:57
Official
 Good day John, 

This is to confirm that Tracker has contacted and assisted you. 

Regards