PF
Pelani F
1 reviews | Active since Dec 2023
21 Dec 2023, 12:55
Tracker Adding unDisclosed charges
I Have been with tracker for over 10 years! recently called because one of the cars did not pass their routine test. Agent advised that I install a 'latest' retrieve as the device I had was outdated. The devices were updated and now I am being charged R1100 for installation, what type of day light ******* is this? Now I have to wait for some recording review, I am ready to walk if this is not resolved.
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
22 Dec 2023, 09:11Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply22 Dec 2023, 09:11
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
22 Dec 2023, 11:48Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply22 Dec 2023, 11:48
Official
Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
PF
Pelani F's updateReviewer Update
28 Dec 2023, 08:57Hi there,
I still got billed R1300 extra for the above, please reverse this today still.
Regards,
I still got billed R1300 extra for the above, please reverse this today still.
Regards,
PF
Pelani F's update28 Dec 2023, 08:57
Reviewer Update
Hi there,
I still got billed R1300 extra for the above, please reverse this today still.
Regards,
I still got billed R1300 extra for the above, please reverse this today still.
Regards,
Tracker Connect's replyOfficial
29 Dec 2023, 11:49Good day ,
We confirm having contacted you and explained the resolution process of your query via email .
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query via email .
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply29 Dec 2023, 11:49
Official
Good day ,
We confirm having contacted you and explained the resolution process of your query via email .
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query via email .
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,