BC
BRUCE C
1 reviews | Active since Jun 2024
02 Nov 2025, 09:28
Tracker acts like a *****
I have been trying to cancell my wife's contract for tracker since December last year. The helpline is totally useless. Since 2 September I upped the anti and only use email No progress to date Every month they happily deduct R326.84. We are now over R3000 in the red for a service we do not use. I keep on been sent responses from the retention center. It looks to me tracker is only interested in your fees not on solving the problem
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
03 Nov 2025, 07:39Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Best regards,
Tracker Connect's reply03 Nov 2025, 07:39
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Best regards,
Tracker Connect's replyOfficial
03 Nov 2025, 11:23Good day Mr. B Cook,
This message is to inform you that we have contacted you and we are assisting
Thank you
Tracker Connect
This message is to inform you that we have contacted you and we are assisting
Thank you
Tracker Connect
Best regards,
Tracker Connect's reply03 Nov 2025, 11:23
Official
Good day Mr. B Cook,
This message is to inform you that we have contacted you and we are assisting
Thank you
Tracker Connect
This message is to inform you that we have contacted you and we are assisting
Thank you
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
04 Nov 2025, 10:12Good day BRUCE COOK, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect
Best regards,
Tracker Connect's reply04 Nov 2025, 10:12
Official
Good day BRUCE COOK, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect
Best regards,