RJ
RJ J
1 reviews | Active since Jan 2019
28 Jan 2019, 16:57
Tracker - Absolute Robbish!!!!
I stopped receiving notifications once I updated my app. I called the contact center for assistance and was advised that my number was updated incorrectly and it would be sorted out shortly. I then started receiving sms notifications . Today I am billed an additional R595 for these notifications. Why would I be paying an additional R595 when my premium is R199? Absolute *******!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
29 Jan 2019, 07:37Good day Rene,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.Â
It is our intent to help you reach a resolution of this matter.Â
We will revert to you shortly.Â
Kind regards,Â
Customer Care TeamÂ
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.Â
It is our intent to help you reach a resolution of this matter.Â
We will revert to you shortly.Â
Kind regards,Â
Customer Care TeamÂ
Best regards,
Tracker Connect's reply29 Jan 2019, 07:37
Official
Good day Rene,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.Â
It is our intent to help you reach a resolution of this matter.Â
We will revert to you shortly.Â
Kind regards,Â
Customer Care TeamÂ
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.Â
It is our intent to help you reach a resolution of this matter.Â
We will revert to you shortly.Â
Kind regards,Â
Customer Care TeamÂ
Best regards,
Tracker Connect's replyOfficial
06 Feb 2019, 15:38Good Day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect Team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect Team
Best regards,
Tracker Connect's reply06 Feb 2019, 15:38
Official
Good Day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect Team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect Team
Best regards,