SH
Shakeel H

1 reviews | Active since Nov 2021

19 Sept 2022, 16:54

Tracker... a total waste of time and money

By far the poorest most useless tracking company I've ever come across. Device keeps freezing which I was made aware of by Tracker when I have to keep calling them. After constant issues, they came and changed the device last year, and not even a year later, the same issue AGAIN. Don't fall for the adverts and how they portray the service. Worse service ever, all they do is make empty commitments. I have 3 vehicles, and only one is with Tracker, if you looking for a good tracking company, go with Matrix. Excellent service and there units work 110%

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Replies (3)
Tracker Connect
Tracker Connect's reply19 Sept 2022, 17:02
Official
Good Day Shakeel,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply20 Sept 2022, 12:02
Official
Good Day Shakeel,

We confirm having contacted you and explained the resolution process of your query. We further confirm that we have sent you an email. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect
SH
Shakeel H's update20 Sept 2022, 12:04
Reviewer Update
What a total waste of money. Tracker now contacts me and as I just as I thought, being a matter of this company getting so many bad reviews, one would think they would want to sort out the issue.. but yet again, Tracker is such a disappointment. Useless service, useless product, unhelpful staff. Again, don't fall for the B/S of them being such a good tracking company. The after service is pathetic!!