1 reviews | Active since Apr 2023
Tracker
In January 2023 I cancelled the service agreement in regard with my two vehicles with Tracker. I had to give two months notice which was upheld and accordingly the final payment was on 01 March 2023. I received an invoice in April 2023 for R99.00. I phoned Tracker and cancelled this unknown deduction. I confirmed the cancellation again on 3 April 2023, at 13:15 with Anele Kumene who confirmed the previous cancellation. However they subtracted R99.00, I stopped the debit order at the bank and declared a dispute. An amount of R99.00 was paid into my account but Tracker, without my approval, changed the debit order to R198.00 which I stopped again and declared a dispute. My conclusion is that tracker IS NOT A COMPANY TO DEAL WITH.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
We confirm having contacted you via email and assisted accordingly. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
We confirm having contacted you via email and assisted accordingly. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
