MR
Manuel R

1 reviews | Active since Jun 2020

16 Oct 2024, 05:43

Tracker

19/10/2024

What a pain and frustration to wort with tracker most *********** people I have ever delt with.

I bought a new vehicle and tracker installed a new system into the new vehicle, they were supposed to cancel the old unit in the vehicle I sold and transferred an existing unit in another vehicle on to my name.

They still deducting money from my account on the old vehicle I canceled and sold, plus they are deducting double the amount on the same vehicle that was just supposed to be transferred over in to my profile.

The only option I have now is to go to an attorney to solve this issue.

I highly NOT recommend tracker to anyone.

0
Replies (4)
Tracker Connect
Tracker Connect's reply16 Oct 2024, 08:20
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect
Tracker Connect's reply16 Oct 2024, 10:30
Official
Good day

This is to confirm that Tracker has contacted you and we will reach out at 13h30 as confirmed. 

Thank you 
Tracker Connect 
MR
Manuel R's update18 Oct 2024, 08:20
Reviewer Update
Good day. This conversation never happened because Tracker did not follow up on the call that was scheduled for 13:30 h on the 16/10/2024. I will also not take any future calls from tracker.
Tracker Connect
Tracker Connect's reply18 Oct 2024, 12:16
Official
Good day Mr. M Van Rooyen, 

This is to confirm that Tracker has emailed you in order to assist with your concerns. 

We will await further communication from yourself. 

Thank You 
Tracker Connect