CK
Cosmo K
1 reviews | Active since May 2020
28 Sept 2020, 09:49
Tracker
I have been with tracker for a couple of days now. The tracker in my car has been stationary for 15 hours but the car is moving around, called them three times and no one assisted me. Been transferred three times to their technicians but no change in the tracking system.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
28 Sept 2020, 10:20 Good Day Cosmo K
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply28 Sept 2020, 10:20
Official
Good Day Cosmo K
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
CK
Cosmo K's updateReviewer Update
28 Sept 2020, 14:42A lady called after this review which was great and gave me empty promises. I have spent R100 airtime trying to get help but for the past 20 hours I am still unable to track my car.
CK
Cosmo K's update28 Sept 2020, 14:42
Reviewer Update
A lady called after this review which was great and gave me empty promises. I have spent R100 airtime trying to get help but for the past 20 hours I am still unable to track my car.
Tracker Connect's replyOfficial
29 Sept 2020, 11:20 Good day Cosmo K,
We confirm having contacted you and explained the resolution process of your query. We further confirm that you complaint query has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that you complaint query has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply29 Sept 2020, 11:20
Official
Good day Cosmo K,
We confirm having contacted you and explained the resolution process of your query. We further confirm that you complaint query has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that you complaint query has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect