Tracker

I have been with tracker now for more than 3 years. I have sent a request to cancel my tracker and they were still deducting money from my account. After 3 months of reversing my money back into my account I receive a call stating I am in arrears. After providing proof that I requested tracker to cancell my subscripition they still handed me over to legal as the evidence I provided is not evidence enough. They have no direction on how to treat a client fairly as every consultant I have spoken to does not know how to handle this situation. I am disgusted by tracker and will not recommend any one to use them.