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Mann M

1 reviews | Active since Jun 2020

15 Jan 2024, 12:45

Tracker

Horrible service. Its a mission to get a 1 Stop resolution when you have a request. You get sent pillar to post. Hold on the line for someone else to assist. They dont pick up. They say they will call you back but never do call -next thing you get an sms that they couldn't reach you. This is how you service a paying client ?

0
Replies (2)
Tracker Connect
Tracker Connect's reply15 Jan 2024, 13:11
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply15 Jan 2024, 13:31
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect